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Privacy Notice

We Respect your Privacy

Craft.com.au respects your privacy and works hard to safeguard the security of your personal information.

Personal Information; What is it?

Personal information is any information such as your name, address, or telephone number that may identify you, or by which your identity can be reasonably determined.

Your Personal Information is never sold to Third Parties.

We do not sell any personally-identifiable information or lists or any other information collected by applications, telephone communications, fax, mail, e-mail or online on our websites for random purposes.

We use up to date techniques to ensure your information is secure, including encryption, firewalls and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorised access or improper use.

How we Collect your Information.

We will only collect information relevant to our business relationship with you. The information we collect from you may include contact details and personal details. This is done solely for the aim and purpose of best meeting your particular needs.
We collect information by phone, mail, e-mail as well as online by asking you for it. For example, when you apply for a datasheet. A customer's name, address (postal and e-mail) and telephone number are the most important pieces of information, but we occasionally request other information, depending on the product or service ordered or promoted.

How we Deal with your Information.

We will limit the use of your personal information to;

• Helping us identify products and services that may interest you;
• Telling you about other products and services [unless you have asked us not to];
• Maintaining our ongoing relationship with you;
• Conducting market and customer satisfaction reports;
• Delivering special offers, gifts and prizes to you.

You can Opt Out anytime.

We may offer you products and services that we believe may meet your needs.
However, you can notify us at any time if you do not wish to receive these offers. We will act promptly on any such request, which can be made by e-mailing us at kirsty@craft.com.au, or writing to: The Privacy Manager, Craft.com.au., PO Box 3105, Rhodes 2138, NSW, AUSTRALIA.

Disclosing your Information.

We only disclose your personal information to third parties with your express or implied consent.

Access to your Information.

You may review or update the available personal information we received from you, by requesting a copy by writing to: The Privacy Manager, Craft.com.au., PO Box 3105 Rhodes 2138, NSW, AUSTRALIA.


To the extent permitted by law, Craft.com.au, its subsidiaries and their employees, agents and authorised representatives exclude all liability for any costs, claims, expenses, charges, losses, damages or penalties of any kind incurred directly or indirectly (including indirect, special or consequential loss or damage) arising from the use of, or reliance on, any information on the website or available through the website whether or not caused by any negligent act or omission.
By logging on, you will be assuming all risks associated with use of the site, including risk to your computer, software, or data being damaged by any virus which might be transmitted or activated via the website or your access to it. By logging on, you will have deemed to have released and discharged Craft.com.au from all liability which might arise.


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